Start Your Logistics Partnership With Confidence
At Import Export Logistics, we believe customer onboarding should be straightforward, efficient, and transparent. Our onboarding process is designed to help importers, exporters, manufacturers, distributors, and logistics customers quickly establish services while ensuring all required documentation is completed properly.
Whether you need customs brokerage, bonded warehousing, transportation services, Mexico logistics, or BorderFast Mexico solutions, our team will guide you through every step.
Services
One Logistics Partner For Multiple Services
ONBOARDING PROCESS
Five Simple Steps
Complete The Client Intake Form
Provide your company information, primary contacts, and requested services.
Information Requested
- Legal Company Name
- DBA Name
- Tax ID / EIN
- Business Address
- Website
- Primary Contact Information
Submit Required Documentation
Depending on your services, documentation may include:
- W9
- Customs Power of Attorney
- ACH Authorization Form
- Business License
- Banking Information
- Additional Compliance Documents
Review & Verification
The IEL team reviews all submitted information and verifies documentation requirements.
Client Consultation
A logistics specialist reviews:
- Service Requirements
- Import Activities
- Transportation Needs
- Warehousing Requirements
- Mexico Logistics Opportunities
- Operational Goals
Account Activation
Once approved, your account is activated and services may begin.
Customs Brokerage Customers
Required documentation may include:
- Customs Power of Attorney
- IRS Documentation
- W9
- Importer Information
Warehousing Customers
Required documentation may include:
- Company Information
- Billing Information
- Receiving Instructions
- Product Information
Transportation Customers
Required documentation may include:
- Shipping Information
- Pickup Requirements
- Delivery Instructions
Mexico Logistics Customers
Required documentation may include:
- Company Information
- Product Information
- Logistics Requirements
- Cross-Border Documentation
Account Information
NEW CLIENT INTAKE FORM
After Submission
WHAT HAPPENS NEXT
Within 24 Hours
Consultation Scheduled
Service Configuration
Ready To Ship
CLIENT BENEFITS
What You Gain As An IEL Customer
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Experienced Logistics Team
Access to professionals specializing in customs, warehousing, transportation, and Mexico logistics.
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Integrated Service Platform
One provider coordinating multiple logistics functions.
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Strategic Border Operations
Access to warehousing and transportation resources supporting U.S.–Mexico trade.
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Scalable Solutions
Programs designed to support both growth-stage and enterprise customers.
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Responsive Communication
Direct access to experienced logistics professionals.
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Future-Ready Infrastructure
Technology and innovation supported through CrossBorderIT and CustomIA initiatives.
Timelines vary based on the services requested and documentation provided, but our goal is to activate qualified customers as quickly as possible.
No. The onboarding process itself does not include an application fee.
Requirements vary depending on services selected..
Yes. Most customers utilize multiple IEL services simultaneously.
Absolutely. Services can be expanded as your business grows.