Questions & answers

A cross-border logistics company providing customs brokerage, bonded warehousing, transportation coordination, produce logistics, Mexico trade solutions and integrated supply chain services.

7558 Panasonic Way, San Diego, California 92154, near the U.S.–Mexico border and major Southern California transportation corridors.

Importers, exporters, manufacturers, retailers, distributors, produce companies, ecommerce businesses and cross-border organizations.

Yes. IEL supports startups, growing businesses and enterprise organizations.

Yes. Customs brokerage is provided nationwide, and logistics programs can support operations throughout North America.

Monday to Friday, 8:00 AM to 5:00 PM Pacific Time.

A licensed professional who helps importers with customs entry processing, compliance requirements and the regulations for importing goods into the United States.

A customs broker helps reduce delays, keep you compliant, prepare required documentation and navigate complex regulations.

Yes. IEL supports customs brokerage clients throughout the United States.

Usually a commercial invoice, packing list, bill of lading, arrival notice and Customs Power of Attorney. Requirements vary by shipment type.

Importer Security Filing, often called "10+2", is required for ocean freight entering the United States.

Yes. IEL provides ISF filing and compliance support.

Yes. Classifications, compliance programs, documentation reviews and import process improvement.

Yes. IEL works with clients to resolve customs issues and support compliant processing.

Yes. IEL operates a bonded public warehouse in San Diego.

Approximately 35,000 square feet of bonded warehousing space.

Bonded storage, cross-docking, inventory management, freight consolidation, fulfillment and distribution.

Yes. The warehouse supports container receiving, unloading, staging and redistribution.

Yes. Pick-and-pack, order preparation and distribution support.

Yes. Flexible storage supports short-term and long-term needs.

Yes. Warehouse clients can receive inventory and operational information as required.

Yes. Warehousing, transportation, customs brokerage and Mexico solutions can be combined as one complete logistics solution.

Yes. IEL supports produce importers, growers, distributors and retailers with specialized programs.

Produce imports, customs support, transportation coordination, distribution and cross-border produce programs.

Yes. IEL supports cross-border produce logistics and distribution.

Yes. Flexible programs support seasonal fluctuations and harvest schedules.

Yes. Warehousing and distribution can be integrated into produce programs.

Portside Transportation is the transportation and drayage division of IEL. It moves containers from Southern California ports to our warehouse and onward.

Port drayage, container transportation, regional trucking, rail coordination and delivery scheduling.

Yes. Portside Transportation moves freight through the key Southern California logistics gateways.

Yes. Transportation and warehousing often work together as part of one integrated logistics program.

Yes. Rail coordination is available when it fits the shipment.

Yes. IEL supports transportation and distribution programs throughout Mexico.

Yes. Market entry, logistics planning, supply chain development and nearshoring strategy.

Yes. IEL helps businesses develop and optimize distribution in Mexico.

Manufacturing, consumer goods, automotive, produce, ecommerce and industrial products.

A coordinated cross-border logistics solution that simplifies freight movement between the United States and Mexico.

You work with a single logistics team and one workflow instead of coordinating several providers.

A wide variety of commercial freight, subject to operational and regulatory requirements.

Yes. Customs coordination is part of the BorderFast workflow.

Yes. Freight can be staged, consolidated or processed at IEL before crossing.

A technology-enabled platform for cross-border ecommerce, AI, fulfillment, automation and Mexico market expansion.

Yes. AI, process automation and digital transformation are core parts of the platform.

The technology partner in the IEL ecosystem focused on systems integration, automation, ecommerce support and digital transformation.

Yes. Integration connects logistics, inventory, ecommerce and operational systems.

Yes. Ecommerce support, cross-border commerce, fulfillment integration and marketplace enablement are key focus areas.

Complete the New Client Intake Form and submit the required onboarding documents.

Depending on your services: W-9, Customs Power of Attorney, business information, ACH authorization and supporting compliance documents.

It depends on the services requested and the documents provided. Our goal is to activate qualified customers as quickly as possible.

No. The onboarding process has no application fee.

Yes. Customers often combine customs brokerage, warehousing, transportation and Mexico logistics.

Yes. Services can be expanded as your business grows.